At Bree Clean Beauty, we are committed to providing you with high-quality skincare products that meet your expectations. However, we understand that there may be circumstances where you need to return a product. Please read our policy below to understand how returns and refunds are handled.
Returns
We do not accept returns for change of mind or if you no longer want the product. We only accept returns for products that are damaged or defective upon receipt.
Refunds
If you receive a damaged or defective product, please contact us within [number of days, e.g., 7 days] of receiving your order. To be eligible for a refund, the product must be unused and in the same condition that you received it. It must also be in the original packaging.
How to Request a Refund
To request a refund, please contact us at [email protected] with your order number and a description of the issue. We will review your request and, if approved, initiate a refund to your original method of payment.
Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Exchanges
We do not offer exchanges. If you need a replacement for a damaged or defective product, please contact us and we will arrange for a replacement to be sent to you.
Contact Us
If you have any questions about our return and refund policy, please contact us at [email protected] or call us at 6354301440. We are available 11am to 5 pm (IST) to assist you.
